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Payment policy

We kindly request to make a 25% non refundable deposit within 10 days from this invoice date so as to secure your booking. The outstanding balance from your booking should be cleared 3 weeks prior to arrival.

 

Last minute bookings

Bookings made within 3 weeks prior to arrival need to be transferred immediately to confirm the booking.

 

Payment options

During the completion of your booking, we offer a safe online payment possibility with VISA and MasterCard (Pesapal payment gateway) or the possibility of Bank Transfer. In case of bank transfer, the invoiced amount should be the NET amount received by us. Therefore kindly ensure all costs are attributed to the sender's account. Any shortfall will be advised and can be settled upon check in. Find our bank details for bank transfer here: www.kara-tunga.com/payment/

Terms & Conditions

Reception of payment automatically makes the client agree to the terms & conditions found on: www.kara-tunga.com/terms-conditions/

 

Cancellation policy for tours

Cancellations and no shows are subject to following terms and charges at the discretion of the company.

  • 28+ days before arrival: loss of deposit
  • 14+ / 28- days before arrival: 50% of the total
  • 14- days before arrival: 100% of the total

 

Cancellation policy for accommodation

Cancellations and no shows are subject to following terms and charges at the discretion of the company.

  • 2- days before arrival: 100% of the total
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